Overview
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include:
- · espresso coffee machine operator
- · food and beverage attendant
- · front desk receptionist
- · front office assistant
- · function attendant
- · function host
- · gaming attendant
- · guest service agent
- · housekeeper
- · restaurant host
- · senior bar attendant
- · waiter.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
There are no specific academic entry requirements for this qualification.
Applicants for the Certificate III in Hospitality are expected to:
- Have a demonstrated capacity in learning, reading, writing, oracy and numeracy competencies to Level 3 of the Australian Core Skills Framework (ACSF). See Australian Core Skills Framework.
The above requirements could be demonstrated by applicants in a variety of ways such as:
- Having completed secondary school to year 11;
- Verified references from an employer indicating that the applicant has demonstrated the above requirements in their workplace;
- Via an interview process that assesses the applicant’s skills.
Work Placement Requirements
Not required
Licencing Requirements
Students must be over 18 years of age for Responsible Service of Alcohol or Provide Responsible Gambling Services training
Other Course Requirements
Students may be required to complete the written assessments outside of class time, which depending on the students underpinning knowledge, may be approximately 6-10 hours per week
Students must wear clean, non-synthetic (e.g. cotton) clothing including long pants and appropriate enclosed shoes
Course Length
Course length is 24 months
Course Locations
Whyalla, Port Lincoln, Adelaide,
Delivery Modes Available
- Full-time or part-time attendance at a group delivery in a venue conducted by a facilitator
- In the workplace under a traineeship and within a mentoring/coaching environment
- Undertaking studies as a distance participant under a self-directed learning model
Course Fees
Total course cost $3,000.00 or $400.00 for WorkReady funded students under a Training Contract (visit www.skills.sa.gov.au for eligibility criteria)
Packaging Rules
15 units must be completed:
7 core units
8 elective units, consisting of:
1 unit from Group A
5 units from Group B
2 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Suggested Units
SITXWHS001 Participate in safe work practices
BSBWOR203 Work effectively with others
SITXCOM002 Show social and cultural sensitivity
SITHIND004 Work effectively in hospitality service
SITHIND002 Source and use information on the hospitality industry
SITXCCS006 Provide service to customers
SITXHRM001 Coach others in job skills
SITXFSA001 Use hygienic practices for food safety
SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB002 Provide responsible service of alcohol
Next Course Commencing
There are currently no group delivery courses running
Traineeship training is available through CEG by selecting us as the RTO upon signing your Training Contract. Visit the Australian Apprenticeships website for more information on this process: https://www.australianapprenticeships.gov.au/i-want-become-australian-apprentice
Distance participation is available at all times
Questions
If you have any questions regarding this course or would like to enrol, please contact us on:
Phone: 1300 885 697
Email: trainingpartnerships@ceg.net.au