SIT30616 – Certificate III In Hospitality


This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include:

  •          espresso coffee machine operator
  •          food and beverage attendant
  •          front desk receptionist
  •          front office assistant
  •          function attendant
  •          function host
  •          gaming attendant
  •          guest service agent
  •          housekeeper
  •          restaurant host
  •          senior bar attendant
  •          waiter

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no specific academic entry requirements for this qualification.

Applicants for the Certificate III in Hospitality are expected to:

  • Have a demonstrated capacity in learning, reading, writing, oracy and numeracy competencies to Level 3 of the Australian Core Skills Framework (ACSF). See Australian Core Skills Framework.

The above requirements could be demonstrated by applicants in a variety of ways such as:

  • Having completed secondary school to year 11;
  • Verified references from an employer indicating that the applicant has demonstrated the above requirements in their workplace;
  • Via an interview process that assesses the applicant’s skills.

Work Placement Requirements

Not required

Licencing Requirements

Students must be over 18 years of age for Responsible Service of Alcohol or Provide Responsible Gambling Services training

Other Course Requirements

Students may be required to complete the written assessments outside of class time, which depending on the students underpinning knowledge, may be approximately 6-10 hours per week

Students must wear clean, non-synthetic (e.g. cotton) clothing including long pants and appropriate enclosed shoes

Course Length

Course length is 24 months

Course Locations

Whyalla, Port Lincoln, Adelaide

Delivery Modes Available

  • Full-time or part-time attendance at a group delivery in a venue conducted by a facilitator
  • In the workplace under a traineeship and within a mentoring/coaching environment
  • Undertaking studies as a distance participant under a self-directed learning model

Course Fees

Total course cost $3,000.00 or $400.00 for WorkReady funded students under a Training Contract (visit for eligibility criteria)

Packaging Rules

15 units must be completed:

7 core units

8 elective units, consisting of:

1 unit from Group A

5 units from Group B

2 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Suggested Units

SITXWHS001            Participate in safe work practices

BSBWOR203             Work effectively with others

SITXCOM002            Show social and cultural sensitivity

SITHIND004              Work effectively in hospitality service

SITHIND002              Source and use information on the hospitality industry

SITXCCS006              Provide service to customers

SITXHRM001              Coach others in job skills

SITXFSA001              Use hygienic practices for food safety

SITHFAB014              Provide table service of food and beverage

SITHFAB004              Prepare and serve non-alcoholic beverages

SITHFAB005              Prepare and serve espresso coffee

SITHFAB002              Provide responsible service of alcohol

Traineeship training is available through CEG by selecting us as the RTO upon signing your Training Contract. Visit the Australian Apprenticeships website for more information on this process:

Distance participation is available at all times


If you have any questions regarding this course or would like to enrol, please contact us on:
Phone: 1300 885 697

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