This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible job titles include:
- bar attendant
- café attendant
- catering assistant
- food and beverage attendant
- front office assistant
- room attendant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
There are no specific academic entry requirements for this qualification.
Applicants for the Certificate II in Hospitality are expected to:
- Have a demonstrated capacity in learning, reading, writing, oracy and numeracy competencies to Level 2 of the Australian Core Skills Framework (ACSF). SeeAustralian Core Skills Framework.
The above requirements could be demonstrated by applicants in a variety of ways such as:
- Having completed secondary school to year 10;
- Verified references from an employer indicating that the applicant has demonstrated the above requirements in their workplace;
- Via an interview process that assesses the applicant’s skills.
Work Placement Requirements
Students must be over 18 years of age for Responsible Service of Alcohol or Provide Responsible Gambling Services training
Other Course Requirements
Students may be required to complete the written assessments outside of class time, which depending on the students underpinning knowledge, may be approximately 6-10 hours per week
Students must wear clean, non-synthetic (e.g. cotton) clothing including long pants and appropriate enclosed shoes
Course length is 12 months
Whyalla, Port Lincoln, Adelaide
Delivery Modes Available
Full-time or part-time attendance at a group delivery in a venue conducted by a facilitator
Total course cost $2,000.00 or $145.00 where student is eligible for WorkReady funding under the Training Guarantee for SACE Students (TGSS) funding model (visit www.skills.sa.gov.au for eligibility criteria)
12 units must be completed:
6 core units
6 elective units, consisting of:
1 unit from Group A
3 units from Group B
2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
SITXWHS001 Participate in safe work practices
BSBWOR203 Work effectively with others
BSBCMM201 Communicate in the workplace
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITHIND002 Source and use information on the hospitality industry
SITXFSA001 Use hygienic practices for food safety
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHKOP001 Clean kitchen premises and equipment
SITXINV001 Receive and store stock
If you have any questions regarding this course or would like to enrol, please contact us on:
Phone: 1300 885 697