Adelaide Institute of Hospitality (a division of Career Employment Group Inc) is seeking applications for a full time Administration Officer to work in our Adelaide CBD Office.

This is a multifaceted role, where you will contribute to the overall success of our training division. As an Administration Officer you will use your customer service experience and provide exceptional support to our internal teams, training students and employers.

The role will provide administration support within our training department with a key focus on liaising with clients, enrolling training students into various systems and using your data entry skills across a range of internal processes.

Key responsibilities in this role will be:

• Providing accurate and timely administrative and support services to all stakeholders
• Administer enrolment process for students undertaking qualifications and short courses
• Arrange Training Plans and associated training documents for Apprenticeships and Traineeship ship
• Administer the issuing of invoices for enrolments
• Disseminate correspondence to students including welcome letters, progress letters and completion/cancellation letters
• Issue statement of attainments and certificates to students
• Ensure accurate data entry and use of the Student Management System
• Assist with course scheduling as required (Monitor trainer availability, Scheduling trainers for delivery, training room bookings, training resources, Organise travel arrangements)
• Provide general office assistance by answering phones and reception queries
• Complete archiving as required

To be successful in the role, you will have:

• Minimum 3 years of current administration experience, with a sound working knowledge of the Microsoft Office suite.
• Quality customer service skills.
• Time management and prioritisation skills to work in a fast-paced environment.
• High attention to detail.
• Be innovative with technology and accepting of changing work practices.
• Ability to multi-task and meet competing deadlines.
• Ability to work collaboratively within a team environment as well as autonomously.
• A strong work ethic and positive attitude.

Adelaide Institute of Hospitality is a division of Career Employment Group Inc (CEG). CEG was established in 1988 as a not-for-profit organisation to meet the training and employment needs of South Australia. AIOH was established in 2011, and has grown exponentially since its inception. For more information on AIOH visit our website: https://www.aioh.com.au/

For further information please contact CEG’s HR Manager, Stacey Drew on (08) 8645 6807.

To apply, please submit a cover letter and resume to stacey.drew@ceg.net.au

APPLICATIONS CLOSE: Monday, 7^th October 2024