CHC33015 – Certificate III In Individual Support


This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry Requirements

There are no specific academic entry requirements for this qualification.

Applicants for the Certificate III in Individual Support are expected to:

  • Be able to use a personal computer, including basic word processing, spreadsheet, email programs and internet search engines
  • Have a demonstrated capacity in learning, reading, writing, oracy and numeracy competencies to Level 3 of the Australian Core Skills Framework (ACSF). See Australian Core Skills Framework.

The above requirements could be demonstrated by applicants in a variety of ways such as:

  • Having completed secondary school to year 11;
  • Successful employment in a position that required use of computers in an office situation;
  • Verified references from an employer indicating that the applicant has demonstrated the above requirements in their workplace;
  • Via an interview process that assesses the applicant’s skills.

Work Placement Requirements

Work placement is required for 120 hours

Employers and work placement providers may require the following:

  • National Police Clearance
  • DHS checks
  • Manual handling certificate
  • Current first aid certificate
  • Vaccinations must be up to date for work placement in the Ageing sector.

Licencing Requirements

Students must be over 18 years of age to conduct work placement

Police checks are required for all students prior to commencing work placement

Other Course Requirements

Students are required to complete the written assessments outside of class time, which depending on the students underpinning knowledge, may be approximately 6-10 hours per week

Course Length

Course length is 12 months

Course Locations

Whyalla, Port Lincoln, Adelaide

Delivery Modes Available

Externally through our online learning system

Full-time or part-time attendance at a group delivery in a venue conducted by a facilitator

Course Fees

Total course cost $3,500.00 or $500.00 if eligible for WorkReady funding (visit for eligibility criteria)

Packaging Rules

Total number of units = 13

7 core units

6 elective units, consisting of:

at least 4 units from the electives listed below, at least 2 units must be from those units listed under Groups A, B or C

up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation:

All Group A electives must be selected for award of the Certificate III in Individual Support (Ageing).

All Group B electives must be selected for award of the Certificate III in Individual Support (Disability).

At least four units from Group C electives must be selected for award of the Certificate III in Individual Support (Home and Community).

Where two specialisations are completed award of the qualification would read Certificate III in Individual Support (Ageing, Home and Community).

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Suggested Units

CHCCCS015         Provide individualised support

CHCCCS023         Support independence and well being

CHCCOM005        Communicate and work in health or community services

CHCDIV001         Work with diverse people

CHCLEG001         Work legally and ethically

HLTAAP001         Recognise healthy body systems

HLTWHS002        Follow safe work practices for direct client care

CHCDIS007          Facilitate the empowerment of people with disability

CHCCCS011         Meet personal support needs

CHCCCS025         Support relationships with carers and families

CHCHCS001         Provide home and community support services

HLTINF001           Comply with infection prevention and control policies and procedures

HLTAID011           Provide first aid


If you have any questions regarding this course or would like to enrol, please contact us on:
Phone: 1300 885 697

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